Data We Collect and Why We Use It
When you open an account with 4hhbd, we collect the information needed to verify your identity and process your transactions. This includes your name, mobile number, email address and the payment method you use — whether that is bKash, Nagad or Rocket. When you make a
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deposit or withdrawal, the transaction reference and wallet number are logged against your account for record-keeping and fraud prevention. We also collect device identifiers and session data each time you access the platform from your phone or browser, which helps us detect unusual login activity and
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keep your account secure. Cookies and similar tracking tools record your session preferences so the lobby loads correctly on your next visit — you can manage these through your browser settings. We do not sell your personal data to third parties. Data is shared only with
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payment processors like bKash, Nagad and Rocket to complete your transactions, and with service partners who operate under strict confidentiality agreements. Retention periods depend on regulatory requirements applicable in your eligible region. If you close your account, we retain only what we are legally required to
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keep and delete the rest on a rolling schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.